Help & support
How can we help?
Get help with your account, tasks, calendar connections, or subscription.
Email support
support@taskupnext.com
Include your TaskUpNext username or account email, your device and app version, and what happened. Screenshots can help. Please do not send passwords, sign-in codes, access tokens, or payment card details.
Sign-in and connected services
Use the sign-in method you used for your TaskUpNext account. In the iPhone or iPad app, open Settings and select Manage connections on web, then confirm your account to connect or reconnect task and calendar services. Return to the app and pull to refresh after updating a connection. You can also open Settings on the web.
Apple subscriptions
- To manage or cancel an Apple subscription, open your device’s Settings, tap your name, then Subscriptions. Select Task Up Next.
- If your purchase is not recognized, sign in to your TaskUpNext account and select Restore purchases on the subscription screen. Use the Apple Account that made the purchase.
- For help with Apple billing or a refund request, visit Apple billing support.
Web subscriptions
If you subscribed through the TaskUpNext website, sign in on the web and open Settings, then Manage billing. If you cannot access your account, email support for help.
Privacy and account data
For privacy questions or an account data deletion request, email support@taskupnext.com with your account email or username. Never include your password or recovery code. See our Privacy Policy for information about the data we collect and your choices.